A Lesson in Crisis Communication, Delivered on the Subway

When I hopped on the MBTA (our subway) recently, I wasn’t expecting to attend a master class in crisis communication. But that’s just what happened, courtesy of a congenial conductor. We’ve all been there before. You’re stuck on the airplane runway for no apparent reason. Or a line at the grocery store that hasn’t moved […] Plugs Our Web Spots

We were really psyched to see a mention today in the about our new Web spots for Down:2:Earth. See below for a snippet, or read the whole piece here. With MBTA hiking fares and the threat of rising gas prices, everyone could use a shorter commute to work. But living in your office? Down […]